Success of any organisation depends directly on the effectiveness of its people. Managerial Effectiveness is dependant not only on the training and expertise, but also on how one handles oneself and others. There is a need to focus on personal qualities such as initiative and empathy, adaptability and persuasiveness. The current economic scenario and increasing competitiveness at work place have been exerting performance related pressures on all employees. It becomes necessary for them to manage and strengthen their emotional framework.  Competencies such as managing one’s emotions, handling new situations well, teamwork, and leadership, count even more than ever.

Emotional Intelligence (EI) refers to the ability to perceive, control, evaluate and use emotions appropriately. Our emotional intelligence determines our potential for learning the practical skills that are based on its five elements: Self Awareness, Motivation, Self Regulation, Empathy and Adeptness in Relationships. An emotional competence is a learned capability based on emotional intelligence that along with cognitive competence results in outstanding performance at work.

Objectives:​

• To develop understanding about emotional intelligence.
• To create awareness about the relevance of emotional intelligence in performance enhancement
• To provide the participants an opportunity for sharing of practical experiences on the subject.
• To create an opportunity to gain insight into the process of management of change.

Contents:

• Changing work environment and its impact
• Managerial & Personal Effectiveness.
• Emotional Intelligence- Concept and Framework
• Emotional Quotient
• EI and Team Work
• Inter personal relations
• EI and Conflicts Management
• Leadership and EI
• Stress Management
• Time Management
• Knowledge Management

Target Group:

The programme would be useful for all levels of officials from various functions of government departments, Private sector, Public sector, Co-operative sector Corporations, Banks, Financial Institutions, Service, TEQIP, NHM, Research and Autonomous  organisations etc

Program Duration & Methodology: